Terms of Use

1. Acceptance of Terms and Privacy Policy

By accessing or using the Services, you agree to these Terms and acknowledge our Privacy Policy, which is incorporated into these Terms. You certify that you are at least 18 years old and legally able to enter this agreement. If you use the Services for an organisation, you represent that you have authority to bind it.

2. Beta testing and service availability

Parallel may offer pre-release, private-beta or experimental features. Beta access is personal, may be non-transferable and may be changed or withdrawn at any time. Beta features are provided "as is" and "as available", may contain bugs or inaccurate information, and may cause failures, downtime, data corruption or loss. Parallel is not obliged to release or continue any feature.

The Pulse preview currently contains illustrative token names, prices, images, balances and transaction information. Preview data is not live market data and must not be used to make a trade. Joining the waitlist is an expression of interest only and does not guarantee access.

3. Accounts and your information

Some Services may require an account when account functionality is introduced. You must provide accurate and complete information, keep credentials confidential, and notify us promptly of suspected unauthorised access. You are responsible for activity carried out through your account except to the extent applicable law provides otherwise.

We may suspend or terminate access if information is false or incomplete, eligibility requirements are not met, these Terms are breached, or suspension is reasonably required for security, compliance or legal reasons.

4. Digital assets, wallets and private keys

Parallel is intended to operate as a non-custodial interface. You remain responsible for your wallets, digital assets, private keys, seed phrases, devices and transaction approvals. Parallel does not need and will never ask for your seed phrase or private key.

Anyone with your keys may control your assets. Loss of a key, device or recovery phrase may permanently prevent access. Parallel cannot recover, reverse or restore blockchain transactions or assets and is not responsible for loss caused by compromised credentials, phishing, wallet software, device storage or user error.

5. Eligibility and prohibited jurisdictions

You must not use the Services if you are the subject of economic or trade sanctions; located, resident or organised in a comprehensively sanctioned territory; owned or controlled by a sanctioned person; or otherwise prohibited by applicable law. You must not use a VPN, proxy or other technique to evade a lawful geographic restriction.

You are solely responsible for determining whether use of the Services is lawful where you are located. Parallel may restrict availability to a person, region or jurisdiction and makes no representation that the Services are appropriate or lawful everywhere.

6. Know-your-customer and anti-money-laundering checks

Where required by law, a provider or a feature, Parallel may conduct identity, sanctions, know-your-customer and anti-money-laundering checks. You agree to provide reasonably requested information and documents. We may deny or suspend access while checks are incomplete or where information indicates fraud, sanctions exposure, money laundering, terrorist financing or other unlawful activity. We may report or disclose information to competent authorities where required or permitted by law.

7. Feedback

If you provide comments, ideas or suggestions ("Feedback"), you grant Parallel a worldwide, perpetual, irrevocable, royalty-free, transferable and sublicensable licence to use, reproduce, modify, develop, commercialise and otherwise exploit that Feedback without restriction or payment. This does not transfer ownership of your pre-existing materials or personal information.

8. Changes to Terms or Services

We may update these Terms by changing the effective date and, for material changes, providing notice where reasonably practical. Updated Terms apply from the stated effective date. Continued use after that date constitutes acceptance.

We may update software, infrastructure, security controls, supported protocols, fees, settings and features. We may monitor use to operate and secure the Services, enforce these Terms and comply with law.

9. Third-party services and materials

The Services may display, link to or enable access to wallets, decentralised exchanges, smart contracts, liquidity providers, bridges, data sources and other third-party services. Parallel does not control or endorse them. Their own terms and privacy practices apply, and you assume the risks and costs of using them.

Third-party costs, gas fees and execution costs may not be known in advance. Estimates may differ from final amounts. Parallel is not responsible for third-party content, outages, security, pricing, liquidity, performance or losses caused by a third-party service.

10. Content ownership and user content

"Content" includes text, software, interfaces, graphics, images, audio, video, market displays and other materials available through the Services. Parallel and its licensors own the Services and Parallel Content, including associated intellectual-property rights. Third-party names, marks and token images remain the property of their owners.

You retain ownership of content you submit ("User Content"). You grant Parallel a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, reproduce, modify, distribute, display and perform User Content as needed to provide, secure and improve the Services. You represent that you have the rights needed to submit it and that it does not infringe another person's rights. Public User Content may remain in copies, archives or third-party services after deletion.

11. Licence and prohibited use

Parallel grants you a limited, personal, revocable, non-exclusive and non-transferable right to use the Services in accordance with these Terms. Unless permitted by law or authorised in writing, you must not:

• copy, sell, license, distribute, reproduce or commercially exploit a substantial part of the Services;
• reverse engineer, decompile, disassemble or attempt to discover source code, algorithms or security controls;
• remove proprietary notices or misuse Parallel or third-party names and marks;
• use bots, scraping, automation or unauthorised software in a way that burdens, modifies or extracts from the Services;
• disable, overburden, disrupt or impair the Services or another user's access;
• gain or attempt unauthorised access to systems, wallets, accounts, protocols or networks;
• circumvent content protection, access controls, sanctions controls or geographic restrictions;
• introduce malware or harmful code, conduct an unauthorised security test, or exploit a vulnerability;
• submit unlawful, fraudulent, deceptive, defamatory, abusive, infringing or otherwise harmful content;
• manipulate markets, wash trade, spoof activity, defraud users or facilitate unlawful financial activity; or
• violate applicable law or use the Services outside the permission granted by these Terms.

12. Affiliates, referrals and rewards

If Parallel offers a referral, affiliate or rewards programme, additional programme terms may apply. Eligibility, rates, tiers, vesting, calculation and distribution may change. Unclaimed offchain rewards are not guaranteed and may be withheld or reversed for fraud, self-referral, spam, artificial volume, market manipulation or other abuse.

You must obtain permission before referring another person, disclose that you may receive a benefit, and must not represent that you act as Parallel's agent. Onchain rewards governed by a smart contract are subject to that contract. You are responsible for taxes arising from rewards.

13. Fees and estimates

Parallel, networks and third-party providers may charge fees. Fees and estimated total costs may be shown before a transaction where practical and may change. Gas, protocol, routing, liquidity and third-party charges are outside Parallel's control.

Quotes, rates, prices, slippage and fee estimates are indicative and may be delayed or inaccurate. The final result is determined by the relevant blockchain and protocol. You release Parallel from claims arising solely from a difference between an estimate and final third-party or network cost, to the fullest extent permitted by law.

14. Warranty disclaimers

You use the Services at your own risk. The Services and Content are provided "as is" and "as available" without representation or warranty, whether express, implied or statutory. To the fullest extent permitted by law, Parallel disclaims warranties of title, satisfactory quality, merchantability, fitness for a particular purpose, accuracy, availability and non-infringement.

Nothing in these Terms excludes a warranty or consumer right that applicable law does not allow us to exclude.

15. No professional advice or fiduciary duty

Information available through Parallel is not financial, investment, legal, tax or other professional advice and is not an offer, solicitation or recommendation to buy or sell an asset. Parallel does not advise on the merits or consequences of a transaction and does not act as your broker, investment adviser, fiduciary, custodian or agent. Obtain independent professional advice and make your own decisions.

16. Assumption of digital-asset and blockchain risks

Digital assets, public blockchains and decentralised protocols involve substantial and sometimes unpredictable risk. By using the Services, you acknowledge risks including:

• price volatility, illiquidity, devaluation and loss of all value;
• loss, theft or compromise of keys, wallets, devices, credentials or assets;
• smart-contract bugs, malicious code, exploits, hacks, phishing and security failures;
• failed, delayed, duplicated, misrouted or irreversible transactions and gas costs;
• slippage, inaccurate pricing, insufficient liquidity and front-running or other adverse execution;
• network congestion, validator or infrastructure failure, forks and changes to protocol rules;
• regulatory, sanctions, tax or legal change that restricts access or affects value; and
• uninsured loss. Digital assets are not bank deposits and are not protected by deposit insurance merely because they are displayed through Parallel.

You are responsible for transaction parameters and wallet approvals. Parallel cannot reverse a public blockchain transaction and does not guarantee the security, availability or operation of any blockchain or protocol.

17. Indemnity

To the fullest extent permitted by law, you agree to indemnify, defend and hold harmless Parallel, its affiliates, and their officers, directors, employees, contractors, agents and representatives (the "Parallel Parties") from claims, liabilities, damages, losses and reasonable legal or accounting costs arising from your unlawful use of the Services, User Content, interaction with third-party services or breach of these Terms. This section does not require a consumer to indemnify a Parallel Party for that party's own unlawful conduct.

18. Limitation of Liability

Under no circumstances shall the Parallel Parties be liable for lost profits or any special, incidental, indirect or consequential damages, whether based in contract, tort, negligence, strict liability or otherwise, arising from or connected with these Terms or any authorised or unauthorised use of the Site, application or Services, even if an authorised representative knew or should have known that such damages were possible.

Digital assets are an emerging technology and are vulnerable to security compromises, exploits and hacks. You understand and assume these risks when using the Services.

Some jurisdictions do not allow limitations for personal injury or incidental or consequential damages, so part or all of this limitation may not apply to you. To the fullest extent permitted by law, the Parallel Parties' total aggregate liability for all claims shall not exceed the greater of one hundred U.S. dollars (USD $100) or the amount you paid directly to Parallel for the Services in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot legally be excluded or limited.

19. Governing Law

These Terms shall be construed and enforced in accordance with the laws of the State of California, without regard to conflict-of-law principles. Provisions relating to arbitration are governed by the U.S. Federal Arbitration Act (9 U.S.C. § 1 et seq.). Mandatory consumer protections that cannot lawfully be waived remain unaffected.

20. Mandatory Arbitration

Please read this section carefully. It requires most disputes to be resolved by individual arbitration and limits the way you may seek relief.

Any controversy or claim arising out of or relating to these Terms, the Services or their breach shall be resolved by binding arbitration before a single arbitrator administered by the American Arbitration Association ("AAA"). The AAA Consumer Arbitration Rules apply where the dispute is a consumer dispute; otherwise, the AAA Commercial Arbitration Rules apply. Judgment on an award may be entered in any court with jurisdiction.

The place of arbitration shall be Santa Clara County, California, unless the applicable AAA rules, mandatory law or the parties' written agreement require or allow a different location, remote hearing or documents-only proceeding. The parties will request that hearings take place within 90 days of filing and that an award be issued within 120 days, so far as consistent with the applicable rules and a fair process.

20.1 Informal resolution and exceptions

Before filing arbitration, a party must send a written notice describing the dispute and requested relief and allow 30 days for informal resolution. Either party may bring an eligible individual claim in small-claims court. Nothing prevents a party from reporting to a regulator, law-enforcement body or government agency, or seeking public injunctive relief to the extent the law permits.

20.2 Thirty-day right to opt out

You may opt out of this arbitration agreement by emailing contact@parallel.rocks within 30 days after you first accept these Terms. The notice must include your name, the email used with Parallel, a clear statement that you opt out of arbitration, and the date. If you opt out, neither you nor Parallel will be bound by this arbitration section for disputes governed by that opt-out.

20.3 Class and representative action waiver

To the fullest extent permitted by applicable law, you and Parallel agree that every proceeding to resolve a dispute will be brought only in the respective party's individual capacity and not as a class, collective, consolidated, multiple-plaintiff, private-attorney-general or representative action. You and Parallel waive the right to participate as a plaintiff or class member in any such proceeding. An arbitrator may not combine claims, conduct a class proceeding or grant relief to a person who is not a party, except that public injunctive relief remains available to the extent authorised by law.

20.4 Severability of arbitration terms

If the class or representative action waiver is limited, void or unenforceable for a particular claim, then, unless the parties agree otherwise, the arbitration agreement is null and void only for the proceeding that is permitted to continue on that basis. Any permitted class, private-attorney-general, consolidated or representative action must be brought in a court of competent jurisdiction and not in arbitration.

21. Force majeure

Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, fire, epidemic, pandemic, war, terrorism, civil unrest, labour disruption, denial-of-service attack, internet or blockchain outage, utility failure, protocol failure, government action or judicial order.

22. General

If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will continue. Failure to enforce a term is not a waiver. You may not transfer these Terms without our written consent; Parallel may transfer them in connection with a reorganisation, financing, merger or sale. These Terms and incorporated policies are the entire agreement concerning the Services.

23. Contact

Questions, legal notices and arbitration opt-outs may be sent to contact@parallel.rocks or through our Contact page.